1. TERMS AND CONDITIONS

1.1.1. Analytix Substitutions

Please note that Trainer(s) is/are confirmed at the time of signing this agreement. However, circumstances beyond the control of Analytix may require the substitution of a trainer. In the case of a substitution, Analytix will replace the original trainer with one of equal or higher calibre and will inform the client accordingly. Analytix reserves the right to postpone any course for any reason and Analytix shall inform the customer of such postponement and offer the customer suitable alternative dates.

1.1.2. Cancellations

Analytix must receive cancellations in writing at least 10 working days before the course commencement. 50% of the price of the course shall be paid where notice of the cancellation is received by Analytix at least 5 working days prior to the date of the course; Thereafter, a 100% cancellation fee will be charged. Postponement is welcome. Please notify this office in writing of any changes.

1.1.3. Postponements

Analytix must receive cancellations in writing at least 10 working days before the course commencement. 50% of the price of the course shall be paid where notice of the cancellation is received by Analytix at least 5 working days prior to the date of the course; Thereafter 100% of the invoiced amount will be charged regardless of the notification period. The amount will be held for a period of 3 months as a postponement fee. Should the training commence within the 3-month period, this amount will be waived. Analytix is not responsible for any loss or damage as a result of a substitution, alteration or cancellation/postponement of an event. Analytix shall assume no liability whatsoever in the event this training course is cancelled, rescheduled or postponed due to a fortuitous event, Act of God, unforeseen occurrence or any other event that renders performance of this event impracticable or impossible. For purposes of this clause, a fortuitous event shall include, but not be limited to war, fire, labour strike, extreme weather or another emergency.

1.1.4. Attendance

Analytix cannot be held responsible if the full number of learners confirmed to attend the course do not arrive on the training days.

1.1.5. Confidentiality

Analytix and our Trainers are prepared to sign a “Confidentiality and Non-Disclosure contract”, if so, required.

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