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Resilience in Government Operations: Mastering ICT and Business Continuity Planning Workshop t
Training Framework/Standard: Business Continuity Awareness
- Duration 2 Days
- Virtual or Classroom
In an ever-evolving landscape, ensuring the seamless operation of government services is paramount. Disruptions, whether caused by unforeseen events or technological glitches, can hinder the effective functioning of public sector organizations. This comprehensive two-day course is designed to equip government officials with the knowledge and strategies to establish robust Information and Communication Technology (ICT) and Business Continuity Management (BCM) plans. Delve into the intricacies of ICT service continuity, understand the nuances of BCM, and learn to craft resilient plans that safeguard government services during disruptions.
By participating in this course, government officials will gain the tools and insights necessary to develop, implement, and refine ICT and BCM plans that uphold the continuity of services, even in the face of unexpected disruptions.
Day 1: Understanding and Planning for ICT and Business Continuity in the Public Sector
Session 1: Introduction to ICT Service Continuity and Business Continuity
- Importance of ICT and business continuity for government departments
- Overview of the course objectives and agenda
Session 2: The DPSA ICT Service Continuity Determination and Directive
- Exploring the recently approved Determination and Directive
- Understanding its purpose, scope, and key principles
Session 3: Aligning ICT Service Continuity with Business Continuity
- The relationship between ICT service continuity and overall business continuity
- Ensuring the continued availability of ICT systems and services during disruptions
Session 4: Developing Business Continuity Management (BCM) Plans in Government
- Understanding the concept of Business Continuity Management (BCM)
- Importance of BCM in maintaining government services
- Key components of a BCM plan and its integration with ICT continuity
Session 5: Establishing ICT Disaster Recovery Teams and Business Continuity Teams
- Forming cross-functional teams for disaster recovery and business continuity
- Roles and responsibilities of the teams in managing disruptions
- Coordinating efforts between ICT and business continuity teams
Day 2: Implementing Effective ICT and Business Continuity Plans in Government
Session 6: Backup and Data Protection Procedures for ICT and Business Continuity
- Role of the Government Information Technology Officer (GITO) in data protection
- Strategies for backing up critical data for both ICT and business continuity
Session 7: Developing ICT Continuity and Business Continuity Plans
- Steps to create comprehensive ICT continuity plans
- Integrating IT recovery strategies into business continuity plans
- Ensuring alignment between ICT and overall organizational continuity
Session 8: Defining Roles and Responsibilities for BCM and IT Continuity
- Clear definition of roles in implementing BCM and IT continuity plans
- Communication and coordination across departments for effective execution
Session 9: Testing and Exercising BCM and IT Continuity Plans
- Importance of testing and validating both BCM and IT continuity plans
- Types of testing methodologies (tabletop exercises, simulations, etc.)
Learning from testing outcomes and refining plans accordingly
Session 10: Compliance and Accountability for BCM and IT Continuity
- Implications of non-compliance with continuity plans in the government
- Ensuring adherence to regulations and standards for BCM and IT continuity
Session 11: Case Studies and Practical Exercises
- Analysing real-world case studies of continuity challenges in government
- Engaging in practical exercises to apply concepts and strategies
- Group discussions and problem-solving activities
Session 12: Course Conclusion and Future Steps
- Recap of key takeaways and learning outcomes
- Discussing participants’ plans for implementing BCM and IT continuity
- Providing resources for ongoing learning and improvement
Upon completion of this course, participants will be able to:
- Understand the vital role of ICT and business continuity in government operations.
- Navigate and apply the DPSA ICT Service Continuity Determination and Directive.
- Develop comprehensive and integrated ICT and Business Continuity Plans.
- Establish cross-functional teams for efficient disaster recovery coordination.
- Implement effective testing and validation strategies for continuity plans.
- Ensure compliance and adherence to regulations for resilient services.
- Analyse real-world case studies to apply learned concepts practically.
This course is tailored for senior government officials, department heads, IT managers, business continuity managers, and professionals involved in maintaining government services. It is ideal for those seeking to fortify their understanding of ICT service continuity, develop robust BCM plans, and ensure seamless operations even in the face of disruptions.
No examination available for this course.
None.
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november, 2024
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- Information Security, Cybersecurity, Privacy
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